1. Who We Are & Why This Policy Exists
Dirtyroullete.app is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how dirtyroullete handles your personal information.
When you create an account on dirtyroullete, play games, or use any of our services, you are agreeing to this privacy policy. It is an integral part of our terms and conditions.
In plain terms: We use your data solely to improve our services and
keep your account secure. It is never sold to third parties.
2. What Information We Collect
Dirtyroullete only collects information that is necessary to provide services, ensure security, and meet legal obligations. We have no interest in data we do not need.
| Data Type |
Example |
Purpose |
| Identity-related |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact information |
Mobile number, email address |
Account Communications & Notifications |
| Financial information |
BKash/Nagad number, bank account details |
Deposit & withdrawal processing |
| Gaming activity |
Bet history, win/loss records |
Enhancing gaming experience & promoting responsible gaming |
| Device & Technology |
IP address, browser, device type |
Security & fraud prevention |
| Location Data |
Country, City (General) |
Legal Compliance & Service Eligibility |
3. How We Collect Your Information
Dirtyroullete collects information in several ways. Each method is transparent, and you have every right to know about them.
Directly from you:
- When filling out the registration form (name, email, mobile number)
- When submitting documents for KYC verification
- When contacting our support team
- When providing payment details
- When participating in surveys or submitting feedback
Automatically:
- Through cookies and log files when you use our website or app
- Activity is recorded in server logs during gameplay
- Transaction confirmation details from the payment gateway
Important: dirtyroullete never stores your password, PIN, or full payment card number. This information is always encrypted.
4. How Your Information Is Used
Dirtyroullete uses your information only for specific, legitimate purposes. We never misuse your data.
Primary use cases:
- Account management: To create, verify, and manage your account
- Payment processing: To ensure secure deposits and withdrawals
- Gaming services: To run games, record results, and process bonuses
- KYC verification: To meet legal obligations and verify age
- Security: To prevent fraud, money laundering & unauthorized access
- Customer Support: To resolve your issues quickly and effectively
- Responsible Gaming: To monitor gaming behavior and identify potential problem patterns
- Promotions: To send you relevant offers based on your preferences (with your consent)
- Analytics: To improve platform quality and enhance the user experience
Dirtyroullete never sells your information to marketing lists or shares it with unrelated advertisers. If you no longer wish to receive promotional emails, you can unsubscribe at any time.
5. Who We Share Your Data With
Dirtyroullete does not sell your personal data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.
Who Your Data May Be Shared With:
- Payment Provider: bKash, Nagad, Rocket & Bank — only the information necessary to process your transaction
- KYC verification services: Accredited third parties for identity & age verification
- Game Provider: For operating Live Casino and slots games
- Legal authorities: To comply with court orders or legal obligations
- Anti-Fraud System: For fraud detection and prevention services
Our commitment: Every third party we work with is bound by strict data protection agreements. They may only use your information for the specified service — nothing beyond that.
6. Cookie Policy
Dirtyroullete uses cookies on its website and app. Cookies are small text files stored in your browser that help us improve our services.
| Cookie types |
Purpose |
Duration |
Opt Out |
| Required |
Login Sessions, Security |
At the end of the session |
No — Essential |
| Functionality |
Remembering language preferences and game settings |
1 Year |
Possible |
| Analytics |
Page visits, usage patterns |
6 Months |
Possible |
| Marketing |
Displaying Relevant Offers |
30 Days |
Possible |
You can turn off all non-essential cookies at any time through your browser settings. Keep in mind that some features may become limited as a result.
7. Data Security Measures
Dirtyroullete uses internationally recognized technology and practices to safeguard your personal data. Our security infrastructure is on par with bank-grade standards.
Technical Safeguards:
- 256-bit SSL/TLS encryption: All data transmissions are encrypted
- AES-256 Database Encryption: Stored Data Is Secured
- Two-factor authentication (2FA): To prevent unauthorized access to your account
- Firewall & DDoS protection: Protection against cyberattacks
- Regular Security Audits: Tested by Third-Party Experts
Institutional protection:
- Restricted staff access — only authorized personnel can view specific data
- Mandatory data protection training for all staff
- Strict security policies with a zero-tolerance approach to violations
- You will be notified within 72 hours in the event of a data breach
Your role matters too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.
8. Your Rights
As a dirtyroullete user, you have certain important rights over your personal data. We respect these rights and make them straightforward to exercise.
Right to Access Your Data
You have the full right to know what personal data we hold about you and to receive a copy of it.
Right to Rectification
If your account contains incorrect or outdated information, you can request an update at any time.
Right to Erasure
After closing your account, you can request that your personal data be deleted, unless we are required to retain it by law.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to data portability
You can request an export of your information in a machine-readable format.
Right to Object
You have every right to object to marketing communications or to specific types of data processing.
To exercise these rights privacy@dirtyroullete.app. We will respond within 30 days. In some cases, legal obligations may mean a request can only be partially fulfilled — you will be informed of the reason if so.
9. Data Retention Periods
Dirtyroullete does not retain any information longer than necessary. However, certain data must be kept for a defined period to meet legal obligations.
- Account Information: For the duration of the active account and 5 years after closure (legal obligation)
- Transaction Records: 7 years from the date of last transaction
- KYC Documents: 5 years after account closure
- Gaming Logs: Retained for up to 3 years
- Support conversations: 2 years from the date of resolution
- Marketing Preferences: Deleted within 30 days of unsubscribing
Once the designated retention period ends, dirtyroullete securely deletes or anonymizes your data.
10. Children's Privacy
Dirtyroullete strictly prohibits access by anyone under the age of 18. We do not knowingly collect information from minors.
If we discover that a user is under 18 years of age, their account will be immediately suspended and all collected data will be deleted. If a parent or guardian believes their child is using our platform, please contact us immediately privacy@dirtyroullete.app, please contact us.
Age verification: At registration, dirtyroullete verifies the age of all users through the KYC process. If a user is found to be under 18, their account is terminated immediately.
11. Policy Changes
Dirtyroullete may update this privacy policy from time to time. Changes may be necessary due to new laws, technological developments, or improvements to our services.
For any significant changes, we will notify you by email or through an in-platform notification at least 30 days in advance. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent version. Contact us if you need a copy of a previous version.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with our Data Protection team.
Email
privacy@dirtyroullete.app
Live Chat
24/7 Bangla support
Response Time
Within 30 business days
